Refund and Return Policy

Last updated: September 20th, 2024

Returns


You have ​30​ calendar days to return an item from the date you received it.
To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.

Refunds


Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within 5-7 business days, depending on your card issuer's policies.

Shipping


At Flour & Herbs, we aim to provide you with the freshest products delivered straight to your door in a timely and reliable manner. Below, you'll find details about our shipping and processing times, along with associated costs.

Processing Times

  • Orders are processed within 0-2 business days after they are placed.

  • Custom or bulk orders may require additional processing time, which will be communicated at checkout or via email.

Shipping Times & Costs

We offer the following shipping options:

  1. Standard Shipping (3-7 business days):

    • Cost: Calculated at checkout based on your location.

    • Free Shipping on orders over $35.

  2. Expedited Shipping (2-3 business days):

    • Cost: Calculated at checkout based on your location.

  3. Overnight Shipping (1 business day):

    • Cost: Calculated at checkout based on your location.

International Shipping

  • We currently ship within the United States only. For updates on international shipping, please subscribe to our newsletter or check back soon!

Order Tracking

Once your order is shipped, you'll receive an email with a tracking number to monitor its journey.

Delays

While we strive to meet the estimated delivery times, please note that unforeseen delays due to weather, holidays, or carrier issues may occur. If you experience any issues with your shipment, feel free to contact us.

We appreciate your business and are here to make your experience seamless and enjoyable. Happy cooking with Flour & Herbs!

Mailing Address:

40058 Calle Real, Murrieta CA 92563

E-mail address:

hi@flourandherbs.com

Phone:

619-916-6808